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You mention that Organizations
have a great exposure in the area of “Information Succession Planning”. Please elaborate on this? Organizations can tally up the tangible Information Technology Investments they make to support their Human Resources. We discussed earlier that it seems unacceptable that more than 50% of Information Worker’s efforts may be spent on needless Search or Information Repurposing Tasks. More alarming still, because of the shortcoming in overall Information Management Workflow, is the fact that much of the valuable Information and Insight accumulated by our Information Workers remains trapped in their fragile Human Memory. This makes these Workers less efficient when they have to come back “up-to-speed” on Tasks or Issues they may have previously worked. But the greatest exposure occurs when we lose key Information Workers to attrition, defection, or even transfer or promotion. Succession Planning is one of the key pillars of Human Resources Strategy in any organization at is usually focused on contingency planning for the potential loss of high profile Executives. However, losing the Customer Support Manager for a Key Account, who may be working well below the Executive rank, can be deadly to an Organization if the Information defining the Account Relationship vanishes when such a key Information Workers leaves the Organization. i360 Technology is particularly suited to help mitigate the risk that Mission Critical Information should be exposed to frail human memory. Make i360 part of your Organization’s Succession Planning Strategy.
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